Safe and Responsible Gaming

8i888 Responsible Gaming — Your Protection is Our Priority

Gaming should be enjoyable, not stressful. 8i888 gives you all the tools and support you need to play safely and mindfully.

Why is Responsible Gaming Important?

Online gaming can be a great source of entertainment, but it is always important to enjoy it responsibly. At 8i888, we believe every player should be aware of their own limits and should never treat gaming as the main purpose of their life.

Responsible gaming policies are strictly followed on our platform. We want to ensure that every player enjoys gaming, but that no one faces financial or emotional harm. Our responsible gaming tools help you stay in control at all times.

Remember — gaming is for entertainment only. It should not be used as a solution to financial problems or as a way to relieve stress. If you ever feel that gaming is getting out of control, contact our support team right away.

Important Warning

To play at 8i888, you must be 21 years of age or older. Opening an account for minors is strictly prohibited.

  • Gaming can be addictive
  • Only bet within your means
  • Do not place more bets in an attempt to recover lost money

Our Protection Tools

8i888 provides several effective tools to keep your gaming experience safe.

Set Deposit Limits

Set daily, weekly or monthly deposit limits. You will not be able to deposit beyond the set limit, which protects you from overspending.

Time-Out

When you feel you need a break, temporarily close your account for anywhere between 24 hours and 30 days. During this time, logging in or placing bets will not be possible.

Self-Exclusion

If you are experiencing long-term issues, take advantage of the option to exclude yourself permanently or for an extended period. Once this decision takes effect, it is not easy to reverse.

Activity History

View your complete betting history and records of deposits and withdrawals at any time. Being aware of your own gaming habits is the first step toward responsible play.

Reality Check Notifications

Receive automatic notifications at set intervals reminding you how long you have been playing. Keeping track of time is part of mindful gaming.

24/7 Support

Our Bengali-speaking support team is always ready for any issue. Get immediate help via live chat or email — without any judgement.

21+ Age Policy

8i888 strictly follows a 21-year age policy. In accordance with Bangladesh law and as part of our commitment to responsible gaming, only individuals who are 21 years of age or older may open an account and play on our platform.

We verify age during account registration. If an account is found to belong to a minor, it will be closed immediately and any deposited funds may be forfeited.

To protect minors, we advise parents to use internet filtering software on shared computers or mobile devices and to keep gaming account passwords secure.

If you believe someone you know is attempting to play while underage, let us know at [email protected] — we will take prompt action.

Financial Limits and Guidelines

Minimum Deposit
৳200

Minimum deposit amount for each method

Minimum Withdrawal
৳500

Minimum amount for any withdrawal method

Withdrawal Time
15 minutes — 2 hours

Fast processing via bKash, Nagad, Rocket, Upay and bank transfer. Plan your withdrawals responsibly.

Go to the support page or speak with us on live chat to set your own deposit limit.

Responsible Gaming Tips

  • Treat gaming as a form of entertainment only — not as a source of income.
  • Set a time and money limit before each session and stick to it.
  • Do not keep placing bets to recover lost money — this leads to greater losses.
  • Avoid playing while drinking alcohol or under emotional stress.
  • Take regular breaks — playing for long stretches without stopping affects your judgement.
  • Stay within your budget — never bet with borrowed money or funds meant for bills.
  • Talk openly with family and friends about your gaming habits.
  • Gaming should not be competitive; play at your own pace and enjoy it.

Recognise the Warning Signs

Be alert and seek help if you notice any of the following signs:

  • You feel uncomfortable or anxious without gaming.
  • You are spending more time or money than you intended.
  • Your attention is drifting away from family or work responsibilities.
  • You are constantly increasing your bets to try to recover lost money.
  • You are lying about or hiding your gaming habits.
  • Gaming is causing you financial problems.
There is no shame in asking for help

If you notice any of the above signs in yourself or someone you know, contact us today. Our team will assist you with complete confidentiality.

How to Self-Exclude

If you feel that gaming is getting out of control, you can protect yourself through self-exclusion. The process is straightforward and our team will help you through every step.

1

Contact us via live chat or email

Open the live chat from any page on the site or write to [email protected]. Let us know that you want to take a self-exclusion.

2

Choose a duration

A temporary break (1 day to 6 months) or a long-term self-exclusion — choose the option that suits your needs.

3

Identity verification

We will verify your identity to keep your account secure — this is a safety measure.

4

Account will be deactivated

Your account will be locked for the chosen period. No promotional messages will be sent during this time.

5

Referral to support organisations if needed

Our team can help connect you with professional support organisations.

Setting Deposit Limits

Setting a deposit limit is one of the most effective ways to practise responsible gaming. You can set limits across three time periods:

Daily limit — Set the maximum amount you can deposit each day. Reducing the limit takes effect immediately.

Weekly limit — Control the total amount you deposit in a week. This is particularly useful for budget planning.

Monthly limit — Use a monthly limit to keep gaming within your monthly entertainment budget.

Requests to increase a limit take 72 hours to take effect — this is intentional so you can reconsider the decision.

Support and Contact

Our team is always by your side for any issue — without judgement and with complete confidentiality.

Live Chat Support

Bengali live chat is available 24 hours a day, 7 days a week. Open the chat window from any page on the site and speak directly with a Bengali-speaking agent.

Email Support

For any responsible gaming request, self-exclusion or limit setting, write to us at:
[email protected]

Our Commitment

8i888 commits to handling all responsible gaming requests without delay. Self-exclusion and deposit limit requests are processed on a priority basis.

Responsible Gaming FAQs

Find answers to commonly asked questions here.

You must be at least 21 years old to open an account and play at 8i888. This is one of the core policies of our platform. Age is verified during account registration, and accounts belonging to minors are closed immediately.

Self-exclusion can be taken for a minimum of 24 hours, up to a long-term or permanent basis. Speak with our support team to choose the right duration for your situation. No promotional messages will be sent while a self-exclusion is active.

Yes, deposit limits can be changed. However, requests to increase a limit take 72 hours to take effect — this is intentional, so you do not make decisions based on impulse. Decreasing a limit takes effect immediately.

Contact 8i888's 24/7 live chat support or email [email protected]. Our Bengali-speaking team will assist you with complete confidentiality. You will be heard without any judgement, and the necessary steps will be taken.

Yes, your account balance remains completely safe during a time-out or self-exclusion. All funds are protected using SSL encryption and secure methods. Once the break period ends, you can log in again.

Contact our support team immediately. We will help you change the account password, investigate any suspicious transactions, and secure the account if needed. Always use a strong password and never share your login details with anyone.

Enjoy 8i888 Safely

Play responsibly and have fun — explore our game categories or contact us for support.