8i888 Privacy Policy

8i888 is a trusted online gaming platform in Bangladesh. We place the highest importance on our users' privacy. This Privacy Policy ("Policy") explains what information we collect when you use 8i888's website, applications, or related services ("Platform"), how we use that information, and how we keep it protected.

By using this Platform, you are considered to have accepted the terms of this Privacy Policy. If you have any questions, please contact us.

This Policy applies only to individuals aged 21 or older. Minors are not permitted to use our Platform.

1.1 Registration and Identity Information

When you create an account on 8i888, we may collect the following information:

• Full name and date of birth
• Email address
• Mobile number
• Residential address
• National ID card or passport number (for identity verification)

1.2 Financial and Transaction Information

For deposits and withdrawals, we collect:

• bKash, Nagad, Rocket, or Upay account numbers (full numbers are never stored)
• Bank account details (where applicable)
• Transaction history and amounts

1.3 Technical and Usage Information

When you use the Platform, the following information may be collected automatically:

• IP address and device type
• Browser version and operating system
• Login time and session information
• Pages visited and game history on the Platform
• Cookies and similar tracking technologies

8i888 uses collected information only for the following lawful purposes:

• Account Management: To create, verify, and manage your account.
• Identity Verification (KYC): To prevent fraud and ensure a safe environment.
• Financial Transaction Processing: To accept deposits, manage withdrawals, and record transactions.
• Customer Support: To resolve your issues and provide assistance.
• Platform Improvement: To improve service quality and enhance the user experience.
• Promotional Communications: To send bonuses, offers, and updates only with your consent.
• Responsible Gaming: To identify excessive gaming tendencies and provide necessary support.
• Legal Obligations: To comply with applicable laws and regulations.

8i888 does not sell your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

3.1 Service Providers

We work with certain trusted third-party service providers — such as payment processors, identity verification services, and technology infrastructure providers. They may only use information in accordance with our instructions.

3.2 Legal Requirements

Information may need to be disclosed to comply with a court order, government directive, or legal obligation.

3.3 Fraud Prevention

Information may be shared with investigative authorities to prevent online fraud, money laundering, or other illegal activities.

3.4 Business Transfers

If there is a change in 8i888's business structure (merger or acquisition), information may be transferred with appropriate safeguards. You will be informed in advance in such cases.

8i888 uses cookies and similar technologies to improve your Platform experience.

4.1 Types of Cookies

• Essential Cookies: Essential for the Platform to function properly. These cannot be disabled.
• Functional Cookies: Help remember your preferences and settings.
• Analytical Cookies: Used to analyze user behavior and improve the Platform.

4.2 Cookie Controls

You can manage cookies from your browser settings. However, disabling certain cookies may cause some Platform features to not work properly.

To protect your privacy, 8i888 follows industry-standard technologies and processes:

• SSL Encryption: All data connections are protected by SSL/TLS encryption.
• Data Encryption: Sensitive information is stored in encrypted form.
• Access Controls: Only authorized staff can view information on a need-to-know basis.
• Regular Security Audits: Regular audits are conducted to detect cybersecurity threats.
• Two-Step Verification: An additional security layer is provided to protect your account.
• Firewall Protection: Strong firewalls are used to prevent unauthorized access.

However, no method of data transmission over the internet or electronic storage is 100% secure. We make every effort to provide maximum protection, but we cannot guarantee complete security.

8i888 retains your information based on necessity:

• While your account is active — all account information is retained.
• After account closure — information may be retained for a specified period as required by legal obligations.
• Financial transaction records — retained as required by law.
• Marketing information — deleted immediately upon withdrawal of your consent.

Once the need to retain data has ended, we securely delete or safely dispose of it.

8i888 respects your rights over your personal information. You have the following rights:

7.1 Right to Access

You may request to see what information we hold about you. We will provide that information within a reasonable timeframe.

7.2 Right to Rectification

If any of your information is incorrect or outdated, you may request a correction. We will make the correction as quickly as possible.

7.3 Right to Deletion

In certain circumstances you may request that your information be deleted. However, some information may need to be retained for a specified period due to legal obligations.

7.4 Right to Object to Processing

You may withdraw your consent to marketing communications at any time. Marketing communications will be stopped immediately upon your request.

7.5 Right to Data Portability

You may request your information in a structured, easily readable format.

8i888 strictly provides services only to individuals aged 21 or older. We do not knowingly collect any information from minors.

If we become aware that a minor has created an account, that account will be closed immediately and all associated information will be deleted.

If a parent or guardian believes their child is using our Platform, please contact us immediately.

8i888 may update this Privacy Policy from time to time. When a significant change occurs, we will:

• Publish a notice on the website.
• Notify registered email addresses about the changes.
• Clearly state the effective date of the new policy.

If you continue using the Platform after a change, you will be considered to have accepted the new policy. We therefore recommend reviewing this policy regularly.

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us:

• Email: [email protected]
• Live Chat: Contact our 24/7 Bengali live chat support from any page on the site.

We take your complaints seriously and make every effort to resolve them promptly.