8i888 FAQ — Answers to All Your Questions

To create an account at 8i888, you need an active mobile number and a valid email address. The registration process is entirely online and takes just a few minutes. It is important to provide accurate personal details, as identity verification may be required at the time of withdrawal.

No, only one account per mobile number is allowed at 8i888. If the same person opens multiple accounts, those accounts may be closed and any remaining balance may be forfeited. We advise everyone to use a single account to comply with fair play rules.

If you forget your password, use the "Forgot Password" option on the login page. A verification code will be sent to your registered mobile number or email, and you can use that code to set a new password. If you still have trouble, contact our 24/7 live chat support.

Yes, 8i888 provides 24-hour, 7-day live chat support in Bengali for players in Bangladesh. For any issue or question, you can open the chat window from any page on the site and speak directly in Bengali. You can also reach us by email at [email protected].

An account may be temporarily deactivated if it has not been logged into for a long time or for security reasons. To reactivate it, contact 8i888 via live chat or email support with your registered mobile number and identity verification details. The team will assist you promptly.

When you deposit money into 8i888 using bKash, your account is generally credited within a few minutes. Even during peak hours, the balance should update within 15 minutes at most. If there is a delay, contact live chat support with your transaction ID and they will resolve it quickly.

At 8i888, the minimum deposit amount across all payment methods is ৳200, and the minimum withdrawal amount is ৳500. You can start playing with small amounts, which is especially convenient for new players.

Yes, Nagad is one of the approved payment methods at 8i888. After submitting a withdrawal request, funds generally arrive in your Nagad account within 15 minutes to 2 hours. You must have sufficient verified balance in your account to make a withdrawal.

Yes, both Rocket and Upay are accepted payment methods at 8i888. Deposits and withdrawals can also be made via bank transfer. You can use whichever method you prefer; the minimum deposit across all methods is ৳200.

8i888 generally does not deduct any additional service charge on deposits or withdrawals. However, your mobile banking provider (such as bKash, Nagad, or Rocket) may apply their own transaction fees according to their terms. Contact live chat for the latest information.

Processing a withdrawal request at 8i888 generally takes between 15 minutes and 2 hours. For first-time withdrawals, the process is faster if identity verification has already been completed. If you do not receive your funds within the expected time, contact support with your transaction ID.

To place a bet on any cricket match including BPL, log in and go to the Cricket section, select the match of your choice, and choose a market. Set your stake amount and confirm. You can bet both before the match starts and during live play.

Yes, 8i888 is a fully mobile-friendly platform. All games can be played directly from a mobile browser on both Android and iOS devices. Slots, live casino, cricket betting, fishing games — all sections run smoothly on mobile. No separate app download is needed.

RTP (Return to Player) is a general concept that indicates how much of the total wagered amount a game returns as winnings over the long term. For example, if a game has an RTP of 96%, it theoretically returns an average of ৳96 for every ৳100 wagered. However, this is an average figure — the result of each individual round can differ from this.

8i888 offers games from internationally recognized providers such as Pragmatic Play, PG Soft, JILI, and Spribe. These providers use a Random Number Generator (RNG) in their games, which is impartial and cannot be predetermined. Ensuring fair play is a core commitment of 8i888.

In the live casino section of 8i888, a range of popular games are available with real dealers, including live roulette, baccarat, blackjack, Sic Bo, and Teen Patti. With HD video streaming and live chat, you can enjoy a casino experience from home. Visit the 8i888 Casino page to learn more.

Fishing games are completely different from slots. These are skill and strategy-based shooting-style games where players aim at targets to catch fish and earn rewards based on points. Pirate Fishing and Fishing Expert are popular fishing games at 8i888 — visit the relevant page for more details.

When you open a new account at 8i888 and make your first deposit, you will receive a 120% welcome bonus of up to ৳8,000. This means if you deposit ৳1,000, your total balance will be ৳2,200. To receive the bonus, make your first deposit after registering and select the applicable bonus option.

A 25x wagering requirement applies to the 8i888 welcome bonus. This means you must wager the bonus amount 25 times before making a withdrawal. For example, if you receive a ৳2,000 bonus, you must place a total of ৳50,000 in bets before withdrawing. Read the Terms and Conditions page to learn more about the requirements.

You do not need to apply separately to join the 8i888 VIP program — by playing regularly, you are automatically promoted through the Bronze, Silver, Gold, and Platinum tiers. Weekly cashback is up to 0.2% at Bronze, 0.5% at Silver, 0.8% at Gold, and up to 1.0% at Platinum.

Yes, VIP members at 8i888 receive cashback every week based on their tier. Cashback is generally credited to the account at the start of the following week. It is calculated based on total losses for that week, which is a great benefit for regular players.

Yes, 8i888 runs limited-time promotional offers during special occasions such as Eid, Pohela Boishakh, Victory Day, the BPL season, or the T20 World Cup. Check the Promotions page on the site or ask via live chat for the latest information on these offers.

8i888 uses SSL encryption technology to keep your personal information secure. Your account details, transaction history, and personal information are stored with the highest level of security. Information is not shared with third parties. Please read our Privacy Policy for full details.

You must be at least 21 years old to play at 8i888. Use of the platform by minors is strictly prohibited. Identity documents may be requested during registration and withdrawal for age verification. Parents are asked to keep parental controls enabled on their children's devices.

Gaming should be for entertainment, not addiction. If you feel your playing habits are getting out of control, contact 8i888 via live chat — our team will help you set deposit limits or take a temporary break. Find more information on our Responsible Gaming page.

Yes, 8i888 offers a self-exclusion option to support responsible gaming. To suspend your account for a set period or close it permanently, submit a request via live chat. This process is completely confidential and non-judgmental.

Yes, all financial transactions at 8i888 are secured through SSL encryption. Every deposit and withdrawal made via bKash, Nagad, Rocket, or Upay is processed through an encrypted channel to ensure the safety of your funds.